Refund policy
The Sunshine Mood Quality Guarantee
At Sunshine Mood, we treat every piece with the care of a work of art. Because each garment is made to order, quality matters deeply to us.
We stand behind the craftsmanship of every Sunshine Mood piece. If your garment arrives with a manufacturing defect, printing error, or physical damage, please contact us within 14 days of delivery and we'll work to make it right.
- Contact us by emailing hello@sunshinemood.com within 14 days of receiving your order.
- Send the Details: Include your order number and clear photos showing the issue.
- We'll Make It Right: Once the issue is verified, we'll offer a free replacement or a full refund to your original payment method, according to our policy.
Made-to-Order Returns & Exchanges
Because each Sunshine Mood piece is made specifically for your order, we do not currently accept returns or exchanges for change of mind, personal preference, or sizing errors. We encourage you to review the size chart on each product page carefully before placing your order.
- Fit Concerns: If you're unhappy with the fit of your garment, please reach out. Although we do not guarantee returns or exchanges for sizing issues, we may offer store credit at our discretion to help you find a piece you love.
- Store Credit Eligibility: If store credit is approved, the garment must be unworn, unwashed, and in its original condition with any original tags or packaging intact.
Questions About Your Order?
We're here to help. Visit our Help & FAQs page or contact us with your order number and we'll be happy to assist.